Help & Support
If you have any questions or need assistance, please reach out to us at [email protected]
Frequently Asked Questions
How to pair new tag?
To pair a new tag, scan the QR code on the tag using any QR code scanner app. This will redirect you to the pairing page where you can enter your pet's details and save the tag.
How to change pet photo?
To change your pet's photo, go to snifftag dashboard, select the tag you want to edit, and click on the 'Choose another' button. You can then upload a new photo for your pet.
Can I pair multiple tags?
Yes, you can pair multiple tags. Each tag can be paired with a different pet, depending on your needs
Does it need a battery?
No, the tag does not require a battery. It is powered by passive QR technology and does not need any external power source.
Can I change privacy settings?
Yes, you can change the privacy settings of your tag. You can choose to make your contact information public or private, depending on your preference.
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